Check out my real review of TweetBig to find out what my trial taught me about this product.
I know that some have not found an easy way to cancel their subscription to TweetBig. YOU CAN NOT cancel you TweetBig account through tweetbig.com. Many are stating that it is impossible to cancel however these people are not doing it the right way. It must be canceled through ClickBank. Follow the method listed below to cancel your TweetBig account.
- Open up the order email
- Find the section where it talks about Customer Services and click the link inside that section
- In the upper left corner of this order details page, you will see “Get Support”. Click on that.
- In the drop down box, you should see “I Want To Cancel My Subscription”. Select that
- BE SURE TO check the box that says something about sending the Ticket to ClickBank support. This will bypass TweetBig’s horrible support.
- Fill out all other info needed and hit submit
PLEASE NOTE: ClickBank states that it can take up to one business day to cancel your order. If you are in your 7 day trial, be sure to cancel it around 5 days to allow for that one business day.
If That Did Not Work
If you are having problems with canceling your TweetBig trial or TweetBig subscription, call ClickBank customer service at 1-800-390-6035 and have the order number that is in your email ready. From my experience on calling in, they seem to work with you great. The total call time took me only 4 1/2 minutes and that time includes the greeting and menu system.
If you have lost, or did not receive the order email from ClickBank, not to worry, you can still cancel your TweetBig account. Just call the number listed above and give them your name and the day you ordered, and they should be able to look up and cancel your account.
DO NOT Wait The Full 7 Days
As I already stated above, ClickBank requires 1 business day to cancel your TweetBig subscription. Honestly, this needs to be changed to say 2 business days as when I did 1 business day I still got charged and had to call and get refunded (which they did for me). Be sure to take into account holidays and weekends and plan your cancellation day out right.
If you did not make it in time to cancel and you were charged for a full month, do not worry too much. Give ClickBank a call and explain that your 7 day trial ended on a weekend and that you are not satisfied with the product. They will give you a refund and you will be all good. I was explained that there is a 60 day no questions asked policy that all companies that use ClickBank must follow. If you call and ask ClickBank for a refund during this time, they will give it to you regardless of what TweetBig thinks.
I Would Like To Here From You
Please tell me about your experience with canceling TweetBig. For me, it was pleasant however I know for many, it was not. You can comment below and as long as it is not spam, I will approve it no matter if your opinion is good or bad. This article and these comments are here to help others that are going through the nightmare of canceling this product.